Postage & Handling Information
AUSTRALIA WIDE OPTIONS
Standard Postage & Handling within Australia
Standard shipping charge for all orders Australia Wide is $8.95 via Australia Post with tracking. The estimated delivery time for standard delivery within Australia is between 5-10 business days after your order has been dispatched. Please also allow up to 2 business days for handling and processing.
Standard shipping is FREE within Australia for orders totalling $80.00 and over.
Express Postage & Handling within Australia
Express shipping charge for all orders Australia Wide is $11.95 via Australia Post with tracking. The estimated delivery time for express delivery within Australia is between 2-3 business days. Please also
INTERNATIONAL SHIPPING WORLDWIDE
This is a guideline of our national shipping services. Please use the shipping calculator as part of the shopping cart page to obtain a cost for shipping to your area. You will need to enter your country, and post code/zip code into the calculator for costing. If your country does not appear in this calculator please contact us for a quote. Email: firstname.lastname@example.org
International Economy Air Delivery World Wide
International Economy Air is an untracked service when speed isn't the highest priority but offers the most economical rates. Delivery is estimated in 10+ business days.
Please note that we take no responsibility of delivery if you choose to use a service that DO NOT offer tracking of parcels. If we are able to get your parcel to you at a cheaper rate, we will refund the difference or alternately contact us for a quote before completing your order. Email: email@example.com
International Standard Delivery World Wide
International Standard Shipping offers a tracking service for non urgent parcels. Estimated arrival in 6+ days. If we are able to get your parcel to you at a cheaper rate, we will refund the difference or alternately contact us for a quote. Email: firstname.lastname@example.org
International Express Delivery World Wide
International Express delivery in 2 to 4 business days to metro areas of major cities.
Australia Post will keep you updated with SMS and email notifications along the way, and get a signature at the other end
Backorders & Leadtimes
Although we do our very best to ensure our stock is continually up to date and correct, just like all retail stores we occasionally experience out of stock issues on items listed as “Available” on our website.
Should an item you have selected be out of stock we will contact you as soon as we are aware of the issue and give you the option to backorder the item or the option for us to process a full refund of the item. Backorders are typically fulfilled within 1-3 weeks. If you have any queries or would like further clarification regarding backorders, please contact us by email at email@example.com
If you would like to place an order for an item that is identifying as "Out of Stock" please contact us as we may still be able to acquire the item for you.